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Introducing the American Heritage Collection, watches designed, sourced, and assembled in the United States of America. This collection comes in two sizes and two authentic reclaimed materials with five options to choose from and features the first reclaimed whiskey barrel watch. American Heritage Collection is sourced, handcrafted, and finished with partners across the country in six different states with the goal of creating the most unique American watch on the market today. Each watch requires over 40 hours of hands-on craftsmanship. In addition, these watches are stylish and water resistant. ABOUT Established in 2013, Original Grain was the first watch brand to make watches with All-Natural Wood and Stainless Steel. Our attention to detail and commitment to making quality timepieces with unique (& sustainable) materials is what we pride ourselves on. Launched in 2013, right here on Kickstarter, we've spent the last 10 years perfecting our craft. For more information, please visit our website, www.originalgrain.com. FAQ What does it mean to back a project (pledge)? When you back a project, you’re pre-ordering the product. That means you'll get it once it's produced. Besides getting the product itself, you're also joining a community. Follow along the production process, take part in important surveys and give the creator valuable feedback. What is Kickstarter? Kickstarter is a launchpad for creators to raise funds for the initial production of their invention. Backers (that's you!) can support the creator by pre-ordering the product at a discounted price. How do I pledge? In order to pledge, click that green button that says “Back this project”. You'll get to select your shipping country and choose your desired pledge level and reward. CL Message Two sizes, two authentic reclaimed materials, and five options to choose from
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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