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TOD 2.0 is a smart wearable personal device that delivers thermal relief on demand in three simple steps. It can deliver both cool and warm sensations to bring immediate temperature relief whenever and wherever you are feeling too hot or too cold. To use TOD 2.0, simply open the app, adjust the temperature, and feel the relief. The compact, silent, and lightweight design ensures all day comfort. TOD 2.0 is easy to use and can be taken anywhere. Feel comfortable in any situation with TOD 2.0! ABOUT Hi, we’re TOD. We’re a passionate team with 10 years of combined experience that values high-quality and well-designed products, with a strong network of partners in Europe and around the world. Our concepts aim to make professional technology accessible for home use. FAQ What does it mean to back a project (pledge)? When you back a project, you’re pre-ordering the product. That means you'll get it once it's produced. Besides getting the product itself, you're also joining a community. Follow along the production process, take part in important surveys and give the creator valuable feedback. What is Kickstarter? Kickstarter is a launchpad for creators to raise funds for the initial production of their invention. Backers (that's you!) can support the creator by pre-ordering the product at a discounted price. How do I pledge? In order to pledge, click that green button that says “Back this project”. You'll get to select your shipping country and choose your desired pledge level and reward. CL Message Achieve temperature relief in three simple steps
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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