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Portable And Smart Backup Power Station
Acenew Neutron 1200 is a truly smart and portable power station, a powerful, intelligent product that can be perfectly integrated into everyday life, for example, travel, off-grid living, backup power, and RVs. With a lightweight, incredibly ergonomic design, the Acenew Neutron 1200 is easy to use and carry. Additionally, it’s equipped with versatile power outlets which provide reliable power to all types of electric appliances. An intelligent app supplies constant data and can control all functions anytime, anywhere at the touch of a button. ABOUT Acenew Neutron 1200 is a powerful, intelligent power station that can be perfectly integrated into everyday life. With a lightweight, incredibly ergonomic design, the Acenew Neutron 1200 is easy to use and carry. Additionally, it’s equipped with versatile power outlets which provide reliable power to all types of electric appliances with ports for USB-C and A, DC, and more. An intelligent app supplies constant data and can control all functions any time, anywhere at the touch of a button. Whether you need to keep devices charged during travel, off-grid living, RV trips, or power outages, Acenew Neutron 1200 is the perfect power companion. FAQ When can I expect to receive Neutron 1200 after purchase? We will start the first batch shipment in April for early-bird backers. What is the Acenew’s warranty policy? Acenew aims to provide premium customer service to our backers! We have a 5-year warranty. Where do you ship to? We are able to ship to the following countries and areas: United States, Canada, Austria, Belgium, Switzerland, Denmark, Spain, Finland, France, Ireland, Italy, Netherlands, Norway, Poland, Sweden, Germany, Mexico CL Message Make power outage problems a thing of the past!
GUARANTEED SAFE CHECKOUT
24 Hours Cancellation
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
30 Days Returns & Exchanges Policy
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
Refund Process & Return conditions:
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Make sure your item meets all our return conditions :
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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